People. Initiative. Pride. We see more than just service.

HR Advisor

Location: Baltic Works, South Shore Road, Gateshead, NE8 3AE

Working hours: 20 to 25 hours per week, working pattern open to discussion 

Contract: Fixed Term to 30th April 2027 

Flexible working: Hybrid working available 

Robertson Facilities Management (RFM) provides hard and soft FM services, grounds maintenance and energy services for single and multi-site locations throughout the UK. We work across sectors including education, healthcare, emergency services and commercial, assuring our customers of high-quality, best value and a sustainable approach.

RFM has grown significantly since its inception in 1999, with a turnover of £181m for FY2025 and employs more than 1500 people. We are now on a growth trajectory, with ambitious plans to grow the business to £300m turnover by 2030. Our plans for growth require RFM to ‘make the market’, and to be at the forefront of high value opportunities in the FM marketplace.

What you’ll do: 

As an HR Advisor with Robertson Facilities Management, you’ll work as part of a small, dedicated team to provide an efficient and friendly HR service to your relevant business area(s). Our stakeholders vary across several sites and client contracts, so no two days will be the same as you directly support our people and people leaders.

Key responsibilities:

• Deliver an effective HR service to assigned business areas, supporting People Leaders to understand and implement policies and procedures in line with best practice in people management
• Build effective working relationships with internal stakeholders
• Liaise closely with business leaders and managers to monitor HR practices, ensure compliance, and provide professional advice and guidance
• Support the delivery of projects aligned to the People Strategy and Plan to help move the HR agenda forward
• Support the development and implementation of HR policies and processes, including, but not limited to, disciplinary and grievance, performance management, absence management, redundancy, TUPE and onboarding
• Represent the HR department at relevant business meetings
• Work in partnership with the L&D Advisor to ensure People Leaders receive appropriate support and guidance across all aspects of the RFM employee lifecycle
• Provide effective employee relations case management across the region, supporting People Leaders with sensitive and confidential matters including attendance, performance management, grievance, disciplinary, restructures, redundancies and re-evaluation of posts, in line with policies, procedures and best practice
• Manage maternity, paternity, adoption and flexible working requests for RFM business units
• Support the wider RFM HR Team with TUPE programmes, including preparation, consultation and ensuring the relevant legislation is complied with, both at bid stage and throughout the process. Work with trade unions and contract partners as appropriate at all stages of the process
• Advise on changes to employees’ terms and conditions, maintain People Platform records, and notify the relevant departments of any changes
• Contribute to operational reports on topics such as employee engagement, sickness absence and turnover, analysing trends and highlighting improvement opportunities to the HR Business Partner and SLT
• Ensure DBS/PVG checks are completed where required and that a database is maintained, outlining DBS/PVG numbers and expiry dates. Complete risk assessments where appropriate, escalating areas of risk accordingly. Advise managers on the correct DBS/PVG process and requirements, ensuring renewals are completed in a timely manner
• Respond to requests for information from Bid Teams across Robertson Group companies

Who we’re looking for:

• Previous experience in a HR advisory role is essential
• HR Degree or equivalent
• Member of the Chartered Institute of Personnel and Development, or willing to work towards membership
• Planning/prioritising and time-management skills
• Excellent communication and interpersonal skills
• Excellent negotiating and mediation skills with the ability to cope under pressure
• Full UK driving licence and willingness to travel
• TUPE experience would be advantageous

Full UK Driving Licence and a willingness to travel within North England is required. 

Working the Robertson Way 

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means… 

We listen  

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.  

We are professional  

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.  

We take responsibility  

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.  

We are determined to succeed  

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.  

We are one team  

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson. 

What’s in it for you?

In addition to the competitive annual salary, we offer a wide range of rewards and benefits including:

• Car allowance 
• 33 days annual leave (pro rata to part time) 
• Private Healthcare 
• Private pension
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more
• Annual flu vaccine
• Free Health & Wellbeing advice

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves. 

Apply now  

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.