Quality. Knowledge. Improvement. We see more than just a building.

Role: Quality Manager

Location: Stirling 

Challenges. Opportunities. Solutions. At Robertson, we see them our way. We’re bold enough to ask questions. Brave enough to look at things differently. Confident enough to be ourselves. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services business. And as  Quality Manager you’ll be part of a team that’s doing incredible things - for ourselves, for the built environment around us, and for a truly sustainable future. 

The Quality Manager role will support Robertson Construction Group’s (RCG) Leadership Team in the ongoing development and implementation of its Continuous Improvement Programme; leading on improvement projects; facilitating improvement initiatives; identifying opportunities for improvement.

What you'll do:

• Design, develop and implement systems and governance to the latest applicable ISO requirements and to promote these requirements to all others who have responsibility for the design, development and implementation of systems and governance under the Robertson Management System (RMS).
• Apply industry recognised improvement methodologies and tools (e.g. Lean Six Sigma) in the identification and fulfilment of improvement projects and initiatives.
• Work with the wider Robertson Group’s (RG) Quality Management team in the pursuit of securing and maintaining our ISO accreditation in Quality Management, Environmental Management and Occupational Health & Safety.
• Undertake internal audits of the management system using risk based criteria.
• Support RG ‘s Leadership Team in the development of self-monitoring systems; in the management of outputs from RG’s Internal Audit process; in the management of relevant external audit findings.
• Support RCG’s Leadership Team in the development and implementation of its Project Management Office (PMO) support model; supporting the following in its implementation: Business Unit Executive Teams, Business Function Sponsors (BFSs), Business Function Owners (BFOs), Regional Business Function Owners (RBFOs), Business Systems Team (BSY) and POLs (Project Office Leads).
• Responsibility for preparing reports, presentations, and documentation related to RCG’s Continuous Improvement function.
• Work with the RCG’s Leadership Team to improve on RCG’s methods of reporting, performance management & communication.

What you'll need:

Essential

• Experience and knowledge of ISO Standards and associated Systems and transition of Systems to meet the evolving ISO Standards
• IRCA ISO 9001 Internal Auditor qualified
• Experience of internal auditing across a variety of Systems
• Experience of Management Systems across a diverse group of companies
• Excellent written and verbal communication skills and an ability to influence as required
• IT literacy including all Microsoft Office 365 applications (MS Word, Excel, PowerPoint, and Outlook)
• A valid driving licence, a willingness to travel to Robertson offices and project sites and the ability to undertake overnight stays away from home
• HNC/HND qualified in relevant discipline

Desirable but not essential

• CQI (Charted Quality Institute) Practitioner level membership or above
• IRCA ISO 9001 lead auditor qualified.
• Experience in leading change management initiatives
• Project Management, skills, training, and experience
• Lean Six Sigma or equivalent training and certification
• Experience of using PowerBi, and data to assist in analysis
• Experience of using enterprise level business systems including SharePoint, Dynamics
• Degree qualified

Working the Robertson Way

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…

We listen

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

We are determined to succeed

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

We are one team

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

In return, we offer a wide range of rewards and benefits, including 33 days annual leave, a great pension and valuable life assurance. What’s more, you’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family.

We also have a brilliant smarter working policy, too. That means many of our office-based people and some of our site-based people can either work from home or as part of our hybrid model.

When it comes to diversity and inclusion, we see things differently at Robertson. That’s why we’re working hard to create an environment where everyone can feel welcome, and where we can all be ourselves. We encourage applications from people of all races, ages, genders, religions, sexual orientations and more - so whoever you are, we hope you’ll see things our way, too.

This role will be subject to pre-employment screening, including references. The level of screening may vary depending on role responsibilities and will be discussed at interview.