Care. Initiative. Pride. We see more than just high standards. 

Portering Supervisor

Location: Chester Le Street Community Hospital 

Working hours: 38.75 hours per week, Monday to Friday 7:30am to 3:45pm 

Contract: Permanent 

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as Portering Supervisor, you’ll be part of a team that’s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future.  

What you’ll do:

• Ensure staff rotas cover holiday or sickness absence.
• Complete weekly, monthly wage returns for staff.
• Provide the Porting team with weekly briefs & updates.
• Ensure that weekly performance requirements are recorded and provided to the FM Contract Manager.
• Responsible for ensuring that all internal and external mail is collected & delivered within the SLA.
• Ensuring that medical gas cylinders are stocked to the required level and managed in line with the site Medical Gases Policy – ordering, changing and fault-finding.
• Ensure continuous security cover for the facilities by monitoring the CCTV units
• Provide a Helpdesk function
• Provide training for new and existing staff, assess competence and ensure staff are trained in portering duties to the highest possible standard
• Ensure winter gritting and snow clearing is carried out in times of adverse weather.
• Ensure mortuary duties as detailed within the Porters’ Procedures are completed as necessary.

What you'll need:

• Well-mannered, courteous and well-presented
• An ability to communicate at all levels
• Level-headed and can remain calm during an emergency
• Able to take instructions yet at all times prioritise and use own initiative
• Able to work to tight schedules
• Supervisory qualification NVQ L2 or equivalent or willing to complete

The successful candidate will require an Enhanced DBS Check before starting in the job.

Who we’re looking for: 

People are at the heart of everything we do and achieve at Robertson. To fit right into the team you’ll be friendly, professional and care about the job you do; listen to customers and work with your colleagues to support them as a team; follow procedures that keep you and our customers safe and help us maintain high standards; share our pride in making a real difference.

Working the Robertson Way 

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means… 

We listen  

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.  

We are professional  

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.  

We take responsibility  

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.  

We are determined to succeed  

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.  

We are one team  

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson. 

What’s in it for you?

In addition to the hourly rate, we offer a wide range of rewards and benefits:

• 33 days annual leave (pro rata for part time positions)
• Private pension
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more
• Annual flu vaccine
• Free Health & Wellbeing advice

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves. 

Apply now 

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.