Safety. Knowledge. Pride. We see more than just contracts. 

Contracts Manager 

Location : Aberdeen, Dyce

Contract type: Full-time, permanent

Working on our Hard Services contract for sites throughout the North of Scotland

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as Contract Manager, you’ll be part of a team that’s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future.  

What you’ll do: 

• To manage the delivery of FM services, ensuring contractual compliance at all times and delivery in accordance with relevant legislative requirements (HTM's HBN's etc.) and procedures that ensure risk is effectively managed. Ensuring maintenance is undertaken in accordance with statutory requirements and policies on management of contractors whilst ensuring best value for money
• Managing records in compliance with ISO9001, ISO14001, ISO 27001 and company policies and procedure
• Establish and practice effective energy management procedures using targeted and monitoring techniques to identify improvement opportunities.
• Management of a multi-disciplinary contract team, consultants and subcontractors for delivery of works.
• Overall responsibility for all Health & Safety including compliance with the CDM Regulations associated with delivery of works. To ensure compliance with all statutory, IMS, security and relevant company and client policies generating a true health and safety culture.
• Ensure delivery of a safe, customer focused, cost effective, efficient and compliant service in order to meet its contractual and legal obligations.
• Acts as ‘Technical Expert’, ensuring technical competence of the team/supply chain whilst validating and disseminating best practice and innovation.
• To deliver budgeted targets for profit/performance related to a work stream/function. Analysis of budgetary information to assist in annual budgetary and monthly forecasting processes. Responsible for managing the P and L performance of their part of the business.
• To manage excellent relationships with the client, supply chain partners and other partners. To act as the primary liaison for key stakeholders.
• To lead, recruit, develop and retain staff to deliver services in the most efficient and effective manner. To manage the people resources effectively and efficiently to deliver the required services. To ensure Objectives, Performance Reviews are completed as per company policy
• To ensure that the operational aspects of their region/business area/location(s) are delivered in accordance with the SLA by an agreed programme of qualitative checks and control measures and to rectify identified deviation where appropriate.
• To ensure that a Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client.
• Assist in the establishment of systems of governance, monitoring and control, designed to ensure appropriate control over all critical service points, to maximise customer satisfaction, minimise customer complaints and other adverse feedback.
• To support and lead the introduction of operational best practice into the region or contract.

What you’ll need:

• A degree in a relevant field or professional qualification in a Facilities Management discipline with experience
• Experience of managing multi-site estates.
• Experience of managing of lifecycle works.
• A recognised health and safety qualification e.g. NEBOSH
• Considerable budgetary experience
• First class customer service skills are essential, together with a positive outlook and flexible, team working attitude

The successful candidate will require a PVG/Disclosure Check

Who we’re looking for:

People are at the heart of everything we do and achieve at Robertson. To fit right into the team, you’ll be committed to understanding the needs of our customers and work collaboratively towards our shared goals; get the best from teams and individuals, be confident in your decisions, and calm and quick to adjust to unexpected challenges; and help us make progress towards a sustainable future for ourselves and our communities.

Working the Robertson Way 

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means… 

We listen  

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.  

We are professional  

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.  

We take responsibility  

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.  

We are determined to succeed  

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.  

We are one team  

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson. 

What’s in it for you?

In addition to the hourly rate, we offer a wide range of rewards and benefits:

• 33 days annual leave 
• Company car or car allowance
• Private Healthcare
• Private pension
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more
• Annual flu vaccine
• Free Health & Wellbeing advice

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves. 

Apply now 

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.