Professional. Customer Centric. Quality Driven. We see more than just a skilled trades person. 

Customer Service Operative - Joiner 

Location: Central & East Scotland. 

Customers. Homes. Lifestyle. At Robertson Residential Group, we see them our way. We’re open enough to understand what really matters. Honest enough to put our customers first, every time. Respectful enough to always think locally and create homes that work for everyone. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. 

This is a superb opportunity for a highly-organised, proactive Joiner who excels in a busy Residential customer focused environment. Supporting our Homes business, you’ll be a self-starter and managing a very busy schedule will come naturally to you. Your interpersonal skills will be second to none, a positive team player who can build strong relationships with all site-based teams, clients and home owners.

You’ll be joining a business that thrives on achieving results that benefit people and communities and offers fantastic opportunities for career development.

What you’ll do:  

• Undertake planned and reactive remedial work with respect to joinery, maintenance of windows and doors in particular, but understanding and experience of other trades such as painting, Ames Taping etc would be desirable
• Undertake any inspections of issues as required by the After Care Manager
• Ability to remain calm and collected when faced with difficult clients, and situations, so a high level of personal integrity and respect for others is essential
• Plan and carry out work in a safe, cost effective manner
• Ensure that Health and Safety is followed and site regulations are adhered to

What you’ll need:  

• Previous experience in Joinery within New Builds projects
• Qualification in Joinery
• Flexible approach to working - overnight stays may be required
• Evidence of managing own schedule efficiently
• Strong relationship building skills, both internally and externally
• CSCS card
• Full Driving Licence

Who we’re looking for: 

People are at the heart of everything we do and achieve at Robertson. To fit right into the team you’ll be friendly and professional; aim for excellence and have positive determination, working collaboratively towards our shared goals; be confident in your decisions and quick to adjust to unexpected challenges; and share our pride in making a real difference. 

What’s in it for you 

In return, we offer a wide range of rewards and benefits, including 33 days annual leave, a great pension and valuable life assurance. What’s more, you’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas with a Taste Card, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family. 

We also have a brilliant smarter working policy. This means many of our office-based people and some of our site-based people are able to work part of their working week from home, as part of our hybrid model.

When it comes to diversity and inclusion, we see things differently at Robertson. That’s why we’re working hard to create an environment where everyone can feel welcome, and where we can all be ourselves. We encourage applications from people of all races, ages, genders, religions, sexual orientations and more - so whoever you are, we hope you’ll see things our way, too. 

Apply now 

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.  

To apply for this role and to start seeing things our way, all you need to do is visit www.robertson.co.uk/careers.