Some see a contract. We see an adventure. 

Hard FM/Services Manager 

Location: Wakefield 

Contract: Full time, permanent

Hours: 38.75, Monday to Friday

Benefits: Competitive annual salary, private medical cover, Company car or car allowance, 33 days annual leave, and more

Job title: Please note, this roel is known internally as Hard Services Manager

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as Hard Services Manager, you’ll be part of a team that’s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future.

What you’ll do: 

As Hard Services Manager, you will oversee and manage the maintenance, repair, small works and compliance function for our Local Authority client.  The Hard FM service consists of delivery of a planned and reactive maintenance service in accordance with key performance indicators and quality standards.

The Hard Services Manager will have line management responsibility for a multi disciplined direct delivery team and responsibility for managing delivery through specialist subcontractors.

In delivering your role, your key responsibilities will include: 

• To manage the delivery of maintenance activity including reactive, planned and small works throughout the assigned geographical region across multiple diverse client sites. Ensure delivery of a safe, customer focused, cost effective, efficient and compliant service in order to meet its contractual and legal obligations.
• To ensure delivery is operated in accordance with asbestos management regulations.
• Providing guidance, advice, support, post incident reviews, audit management, resource optimisation and benchmarking services covering all aspects of M&E.
• Acts as ‘Technical Expert’, ensuring technical competence of the team/supply chain whilst validating and disseminating best practice and innovation.
• To contribute to the formulation of strategy and policy for the effective management of the Council’s property portfolio.
• To ensure compliance with all statutory, IMS, security and relevant company and client policies generating a true health and safety culture.

About you

You’ll have extensive experience of leading a multi-disciplined maintenance team in the provision of Facilities Management services and customer liaison. You'll be able to demonstrate your awareness of statutory requirements for compliance, and able to balance the needs of quality and profit on the contract. You will have previous experience using CAFM and BMS systems. 

The successful candidate will require a an Enhanced DBS prior to starting in the role. 

Who we’re looking for:

People are at the heart of everything we do and achieve at Robertson. To fit right into the team you’ll be friendly, professional and care about the job you do; listen to customers and work with your colleagues to support them as a team; follow procedures that keep you and our customers safe and help us maintain high standards; share our pride in making a real difference.

Working the Robertson Way 

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means… 

We listen  

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.  

We are professional  

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.  

We take responsibility  

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.  

We are determined to succeed  

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.  

We are one team  

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson. 

What’s in it for you? 

In addition to the competitive salary, we offer a wide range of rewards and benefits, including 33 days annual leave, company car or car allowance, private healthcare, a great pension and valuable life assurance. What’s more, you’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas with a Taste Card, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family. 

We also have a brilliant smarter working policy, too. That means many of our office-based people and some of our site-based people either work from home or as part of our hybrid model. 

When it comes to diversity and inclusion, we’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included and where we can all be our authentic selves. 

Apply now 

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.