Robertson is one of the largest independently owned construction, infrastructure and support services companies in the UK. We have reached our 50th year of trading in better shape than ever, with a strong confirmed order book, diverse income streams and a dedicated, expert workforce.
Covering the entire built environment life-cycle, we operate throughout the UK, with offices across Scotland and the North and Midlands of England.
Robertson comprises 22 businesses, directly employing over 2200 people. A strong entrepreneurial culture – built on the foundations of innovation, productivity and sustainability – permeates the group.
Although we encompass a variety of separate businesses and capabilities, we are one group with a common goal: working together to transform communities.
This role will be working for Robertson Facilities Management covering both locations at Centre for Health Science and HIE An Lochran, Inverness.
Welcome visitors to the premises, provide information and directions, contacting Client staff as necessary.
Ensure authorised access only by following security procedures.
Follow the CfHS Room Booking Policy and other RFM Procedures to make bookings on behalf of Tenants and Clients on QFM. Run reports as directed to provide information to Support Services and Clients.
Ensure re-confirmations are undertaken to maximise room usage.
To operate at all times with safe working practices with due regard to Health and Safety regulations, COSHH, Control of Infection, waste disposal, etc in accordance with legislative requirements and policies and procedures of RFM.
Receive incoming telephone calls and small deliveries. Direct these as appropriate.
Maintain a record in Reception diary of relevant happenings for future reference.
Provide clerical support for the Management Team together with the preparation of accounts, invoices and other services relating to the CfHS contract
Ensure records are correctly filed.
Undertake administrative duties.
Maintain key and access card security, ensuring that any key and access card issues are logged, signed for and returned (if not a long term issue).
Liaise with the Support Service Team regarding Client deliveries and collections to the premises.
Manage deliveries and collections for RFM.
Deal with Events enquiries and co-ordinate bookings and arrangements following RFM Procedures
First class customer service skills are essential, together with a positive outlook and flexible, team working attitude.
The post holders are required to be computer literate – proficient in the use of Microsoft Word, Microsoft Excel and Email.
Experience in clerical, administrative and reception duties.
Experience in the Healthcare Sector is an advantage.
The successful candidate will require a DBS Check.
Hours of Work:
'As and When' required
Centre for Health Science and An Lochran - Inverness
Robertson Safeguarding Accountabilities
Knowledge: A knowledge and commitment to safeguarding and promoting the welfare of children, young people and vulnerable groups.
Communication Skills: The ability to form and maintain appropriate relationships and personal boundaries with children, young people and vulnerable groups.
Skills: The successful candidate must be able to demonstrate the qualities and behaviours required to support the safeguarding of children, young people and vulnerable groups.
Robertson Group is an equal opportunities employer